[For Premium Members] Refund Procedures Following Changes to the “YELLOW MAGAZINE+” Service
2026 05 13
As previously announced, the current YELLOW MAGAZINE+ will be discontinuing services on Sunday, May 31, 2026, and transitioning to a new service starting from Saturday, August 1.
In line with these service changes, premium members whose membership expires on or after the end of June 2026 will receive a prorated refund for the unused portion of their membership fee.
Refunds will be issued via bank transfer. Please note that the refund request procedures differ depending on whether members reside within Japan or overseas.
Please see the details below.
| [Important] Notice on service changes to Gen Hoshino membership website YELLOW MAGAZINE+ |
In line with these service changes, premium members whose membership expires on or after the end of June 2026 will receive a prorated refund for the unused portion of their membership fee.
Refunds will be issued via bank transfer. Please note that the refund request procedures differ depending on whether members reside within Japan or overseas.
Please see the details below.
Eligibility
Premium members whose membership expires on or after the end of June 2026
*Please check your membership expiration date on your [MY PAGE].
*Members who newly joined or renewed their subscription by 11:59 PM Sunday, May 31, 2026 are also eligible for a refund.
*Members on a standard are not eligible. Their subscriptions will automatically terminate on or after Monday, June 1, 2026.
Refund amount
Refund method
〈For members residing in Japan〉
Refunds will be handled through the “GMO Remittance Service”.
Starting Friday, June 19, 2026, notifications will be sent sequentially via email from the GMO Remittance Service.
*Emails will be sent to members whose address in YELLOW MAGAZINE+ is set to “Japan” as of 11:59 PM on Wednesday, June 10, 2026. When submitting your refund request, you will be required to enter the date of birth registered on your YELLOW MAGAZINE+ account.
*Please check your account details in advance via your [MY PAGE]. If you wish to change your email address, please use this link. If your registered date of birth is incorrect, please contact the help desk on the A!-ID website.
*Emails may not be delivered to addresses containing symbols such as a period (“.”) immediately before the “@” symbol. Please review the details here and update your email address if necessary.
〈For members residing in Japan〉
Refunds will be handled through the “GMO Remittance Service”.
Starting Friday, June 19, 2026, notifications will be sent sequentially via email from the GMO Remittance Service.
*Emails will be sent to members whose address in YELLOW MAGAZINE+ is set to “Japan” as of 11:59 PM on Wednesday, June 10, 2026. When submitting your refund request, you will be required to enter the date of birth registered on your YELLOW MAGAZINE+ account.
*Please check your account details in advance via your [MY PAGE]. If you wish to change your email address, please use this link. If your registered date of birth is incorrect, please contact the help desk on the A!-ID website.
*Emails may not be delivered to addresses containing symbols such as a period (“.”) immediately before the “@” symbol. Please review the details here and update your email address if necessary.
◉Refund request procedure
1. Access the dedicated URL included in the email titled “YELLOW MAGAZINE+ Refund Payment Method Information,” sent from the GMO Remittance Service.
2. After agreeing to the terms of use, enter your bank account details for the transfer.
*Your refund amount will be automatically displayed in the “Transfer Amount” field.
1. Access the dedicated URL included in the email titled “YELLOW MAGAZINE+ Refund Payment Method Information,” sent from the GMO Remittance Service.
2. After agreeing to the terms of use, enter your bank account details for the transfer.
*Your refund amount will be automatically displayed in the “Transfer Amount” field.
3. Enter the date of birth you registered with YELLOW MAGAZINE+ (8-digit numeric format, half-width characters) and Click “Confirm.”
Example: If your birthdate is January 28, 1990 → Enter 19900128
4. Review the entered information on the confirmation screen. If everything is correct, Click “Submit（登録）.”
Example: If your birthdate is January 28, 1990 → Enter 19900128
4. Review the entered information on the confirmation screen. If everything is correct, Click “Submit（登録）.”
5. Once your bank account details have been submitted, the refund will be transferred to your account within 1 to 3 business days.
*Transfer fees will be borne by the company.
*The sender’s name of the bank transfer will appear as “イエマガプラス.”
*You will be given approximately 2 weeks to complete the refund request. If you miss the deadline indicated in the email, you will no longer be able to complete the refund request using the link. In such cases, please contact us using the "YELLOW MAGAZINE+" Contact Form.
◉Important notes
・Please ensure that you can receive emails from: noreply@gmo-pg.com
・Please contact us via the"YELLOW MAGAZINE+" Contact Form in the following cases:
①If you have not received the refund instruction email by Thursday, June 25, 2026
②If you receive an email titled “YELLOW MAGAZINE+ Bank Transfer/Payment Error Notification” indicating a failed transfer
③If no deposit is confirmed more than 2 weeks after submitting your bank account details
④If you have missed the refund request deadline
*The sender’s name of the bank transfer will appear as “イエマガプラス.”
*You will be given approximately 2 weeks to complete the refund request. If you miss the deadline indicated in the email, you will no longer be able to complete the refund request using the link. In such cases, please contact us using the "YELLOW MAGAZINE+" Contact Form.
◉Important notes
・Please ensure that you can receive emails from: noreply@gmo-pg.com
・Please contact us via the"YELLOW MAGAZINE+" Contact Form in the following cases:
①If you have not received the refund instruction email by Thursday, June 25, 2026
②If you receive an email titled “YELLOW MAGAZINE+ Bank Transfer/Payment Error Notification” indicating a failed transfer
③If no deposit is confirmed more than 2 weeks after submitting your bank account details
④If you have missed the refund request deadline
〈For members residing overseas〉
Refunds will be handled through the “Sumitomo Mitsui Remittance Service”.
Starting Friday, June 19, 2026, notification emails will be sent sequentially from YELLOW MAGAZINE+. Please follow the instructions below to complete the process.
*Emails will be sent to members whose address in YELLOW MAGAZINE+ is set to “Overseas” as of 11:59 PM on Wednesday, June 10, 2026. If you wish to change your email address, please use this link.
*Emails may not be delivered to addresses containing symbols such as a period (“.”) immediately before the “@” symbol. Please review the details here and update your email address if necessary.
◉Refund request procedure
1. Access the dedicated URL included in the email titled “YELLOW MAGAZINE+ Refund Payment Method Information,” sent from YELLOW MAGAZINE+.
2. Enter the following information required for international remittance (please enter all details in English):
・Recipient name
・Bank account details (IBAN is required for countries using IBAN)
・Bank name / Branch name
・SWIFT code
・Recipient address
*The “Recipient name” must match the romanized (Latin alphabet) name set in YELLOW MAGAZINE+ as of Wednesday, June 10, 2026.
*Some countries may be subject to remittance restrictions or bans. In such cases, YELLOW MAGAZINE+ will contact you individually.
3. Once your submitted information is verified, the refund will be processed according to the schedule below.
*Refunds will be made via bank transfer in Japanese yen (JPY), the designated currency of the company. Exchange fees and any charges imposed by the receiving bank or intermediary banks will be borne by the recipient. As a result, the final amount received may be lower than the refund amount in JPY. Transfer fees will be covered by the company.
*The sender’s name will appear as “AMUSE INC”.
◉Refund schedule
Refunds will be processed at the end of the month following the month in which you submit your bank transfer details.
Examples:
・If submitted between June 19–30, 2026 → Refund scheduled for end of July 2026
・If submitted between July 1–31, 2026 → Refund scheduled for end of August 2026
Subsequent refunds will continue in accordance with this schedule.
◉Important notes
・The personal and bank information you provide will be disclosed to the outsourced service provider (Sumitomo Mitsui Banking Corporation) solely for refund processing purposes. In addition, such information may be shared with overseas financial institutions to the extent necessary for international remittance. By submitting your bank details, you are deemed to have agreed to these terms.
・Please ensure that you can receive emails from: info@ym.hoshinogen.com
・Please contact us via the "YELLOW MAGAZINE+" Contact Form in the following cases:
①If you have not received the refund instruction email by Thursday, June 25, 2026
②If no deposit is confirmed more than 2 months after submitting your bank account details
Refunds will be handled through the “Sumitomo Mitsui Remittance Service”.
Starting Friday, June 19, 2026, notification emails will be sent sequentially from YELLOW MAGAZINE+. Please follow the instructions below to complete the process.
*Emails will be sent to members whose address in YELLOW MAGAZINE+ is set to “Overseas” as of 11:59 PM on Wednesday, June 10, 2026. If you wish to change your email address, please use this link.
*Emails may not be delivered to addresses containing symbols such as a period (“.”) immediately before the “@” symbol. Please review the details here and update your email address if necessary.
◉Refund request procedure
1. Access the dedicated URL included in the email titled “YELLOW MAGAZINE+ Refund Payment Method Information,” sent from YELLOW MAGAZINE+.
2. Enter the following information required for international remittance (please enter all details in English):
・Recipient name
・Bank account details (IBAN is required for countries using IBAN)
・Bank name / Branch name
・SWIFT code
・Recipient address
*The “Recipient name” must match the romanized (Latin alphabet) name set in YELLOW MAGAZINE+ as of Wednesday, June 10, 2026.
*Some countries may be subject to remittance restrictions or bans. In such cases, YELLOW MAGAZINE+ will contact you individually.
3. Once your submitted information is verified, the refund will be processed according to the schedule below.
*Refunds will be made via bank transfer in Japanese yen (JPY), the designated currency of the company. Exchange fees and any charges imposed by the receiving bank or intermediary banks will be borne by the recipient. As a result, the final amount received may be lower than the refund amount in JPY. Transfer fees will be covered by the company.
*The sender’s name will appear as “AMUSE INC”.
◉Refund schedule
Refunds will be processed at the end of the month following the month in which you submit your bank transfer details.
Examples:
・If submitted between June 19–30, 2026 → Refund scheduled for end of July 2026
・If submitted between July 1–31, 2026 → Refund scheduled for end of August 2026
Subsequent refunds will continue in accordance with this schedule.
◉Important notes
・The personal and bank information you provide will be disclosed to the outsourced service provider (Sumitomo Mitsui Banking Corporation) solely for refund processing purposes. In addition, such information may be shared with overseas financial institutions to the extent necessary for international remittance. By submitting your bank details, you are deemed to have agreed to these terms.
・Please ensure that you can receive emails from: info@ym.hoshinogen.com
・Please contact us via the "YELLOW MAGAZINE+" Contact Form in the following cases:
①If you have not received the refund instruction email by Thursday, June 25, 2026
②If no deposit is confirmed more than 2 months after submitting your bank account details
Starting Wednesday, July 1, 2026, you will no longer be able to log in to the current (legacy) [MY PAGE]. We recommend that you save a screenshot or make a note of your membership expiration date and registered information.
If you have any questions, please contact us using the form below.
"YELLOW MAGAZINE+" Contact Form
https://fc.dps.amuse.co.jp/yellowmagazine/qa/contact
Business Hours: 10:00AM(JST) – 7:00PM(JST)
*Excluding weekends (Saturdays and Sundays) and national holidays, as well as the year-end and New Year holidays
*Due to service changes, the URL for the inquiry form will change on or after July 1, 2026 (Wednesday). We will notify you of the new URL as soon as it is determined.
The handling and use of personal information are governed by our Privacy Policy.
https://www.amuse.co.jp/privacypolicy/